Owner Resources
Convenient and Secure Access to Your Property Information and Transactions
Use your Owner Portal to securely access a wide range of important resources and features. With our portal, you can effortlessly:
- Access detailed reports and property inspections
- Retrieve important documents and 1099s shared by your property manager
- Make secure monetary contributions to the property of your choice via credit/debit card or eCheck (ACH)
Our Owner Portal is designed to provide you with the convenience and security you need to manage your property investments efficiently. Log in to your owner portal below.
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Fill out the form below and one of our team members will get back to you within 24 hours
Frequently asked questions
We are open Monday through Friday from 9am to 5pm. During the day we close from 12:30pm to 1:30pm for lunch.
What services does your property management company offer?
We offer a range of services including property maintenance, tenant screening, rent collection, lease management, and financial reporting.
How do you handle property maintenance requests?
We have a dedicated maintenance team that handles all requests promptly. Tenants can submit maintenance requests through our online portal or by contacting our office directly.
What is your process for screening tenants?
We conduct a thorough screening process that includes credit checks, background checks, employment verification, and rental history verification to ensure we select reliable tenants.
How do you handle rent collection?
We offer multiple rent payment options including online payments through our tenant portal, direct bank transfers, and in-person payments at our office. We also enforce strict rent collection policies.
How do you manage lease agreements?
We handle all aspects of lease management from drafting and signing leases to renewals and terminations. Our leases comply with local laws and regulations and are designed to protect all parties.
What type of properties do you manage?
We manage a variety of properties including single-family homes, multi-family units, commercial properties, and apartment complexes.
How can I get in touch with your property management team?
You can contact us by phone at 407-351-5111, by email at [email protected], or through the contact form on our website.
What sets your property management company apart from others?
Our commitment to personalized service, attention to detail, and a proactive approach to property management sets us apart. We prioritize the needs of both property owners and tenants.
How do you ensure that my property is well-maintained?
We conduct regular property inspections and maintenance checks. Our team also responds quickly to any maintenance requests or issues reported by tenants.
Can I access my property’s financial reports online?
Yes, our property management software provides property owners with access to detailed financial reports, rental income statements, and expense tracking. You can view these reports online at any time.
What is your fee structure for property management services?
Our fee structure is competitive and transparent. We offer a variety of service packages to meet the needs of different property owners. Please contact us for a detailed quote.
How do you handle tenant disputes and conflicts?
We address tenant disputes and conflicts promptly and professionally. Our team is trained in conflict resolution and works to mediate issues fairly, ensuring a positive living environment for all tenants.
Would you like to speak to an expert?
Connect with our team to discover how we can enhance your property management experience and maximize your investment.