Tenant Resources
Welcome to Your Tenant Resource Center
Your one-stop destination for all tenant-related information and support. Here, you can access important resources, submit maintenance requests, and find answers to common questions. Remember, for emergency maintenance after hours, please do not use the online maintenance system. You must call 407-351-5111 to report your issue. Emergency issues include fire, water leaks, and A/C malfunction if the temperature is 90° or higher. For all other maintenance-related issues, you can use the online maintenance system after hours.
Tenant Support and Resources
At J&F Management, we strive to provide our tenants with exceptional support and convenient access to essential resources. Whether you need to submit a maintenance request, access your Tenant Portal, or find answers to frequently asked questions, we are here to assist you.
Need Help?
Fill out the form below and one of our team members will get back to you within 24 hours
Frequently asked questions
We are open Monday through Friday from 9am to 5pm. During the day we close from 12:30pm to 1:30pm for lunch.
How do I access the Tenant Portal?
You can access the Tenant Portal by clicking the “Tenant Portal Login” button above. From there, you can log in using your credentials to view your account details, make payments, and more.
How do I submit a maintenance request?
You can submit a maintenance request by clicking the “Maintenance” button above. Fill out the form with your details and the nature of the issue, and our maintenance team will address it promptly.
What should I do in case of an emergency maintenance issue?
For emergency maintenance issues after hours, please do not use the online maintenance system. Call 407-351-5111 to report your issue. Emergency issues include fire, water leaks, and A/C malfunction if the temperature is 90° or higher.
Log into the Tenant Portal using your credentials, navigate to the payment section, and choose your preferred payment method (credit/debit card or eCheck/ACH).
Can I view my lease agreement online?
Yes, you can view and download your lease agreement and other important documents through the Tenant Portal.
How do I update my contact information?
You can update your contact information by logging into the Tenant Portal and navigating to the account settings section.
How can I get in touch with your property management team?
You can contact us by phone at 407-351-5111, by email at [email protected], or through the contact form on our website.
What is the procedure for moving out?
Please refer to your lease agreement for the move-out procedure and contact our office to schedule a move-out inspection.
How do I request a parking permit?
Parking permits can be requested through the Tenant Portal or by contacting our office directly.
Would you like to speak to an expert?
Connect with our team to discover how we can enhance your property management experience and maximize your investment.